FC777 Privacy Policy – How Your Data Is Protected

1 Introduction & Applicability

FC777 (referred to herein as "we", "us", or "the Platform") takes the privacy of its members seriously. This Privacy Policy explains how FC777 collects, processes, stores, and protects your personal information.

This policy applies to FC777's website, mobile application, customer service channels, and all other digital services. It takes effect whenever you register, log in, or use any service on FC777.

We believe, Transparency is the foundation of trust. We want to be completely transparent with you — where your data goes, why it goes there, and what you can do about it.

2 What information is collected

FC777 only collects information required to operate the platform, serve its members, and meet legal obligations. The table below provides a detailed breakdown of the data collected:

We never store your password directly. Passwords are always kept as encrypted hashes.

3 How information is collected

FC777 collects information in several ways. Details on each method are provided below:

• Direct Collection: Information you provide during registration, documents uploaded for KYC verification, and details shared via support chat.
• Automatic Collection: When you use FC777, your IP address, device information, browser type, and version are collected automatically.
• Cookies and session data: Cookies are used to improve your browsing experience.
• Transaction Details: Records of every deposit, withdrawal, and gaming activity are automatically saved.
• Third Parties: Relevant information may be received from payment processors (bKash, Nagad, Rocket) and identity verification agencies.

4 How Your Information Is Used

FC777 uses your information for the following purposes — each of which is legitimate and necessary:

• Account management: Ensuring secure registration, login, password recovery, and account protection.
• Identity Verification (KYC): Compliance with legal obligations to prevent fraud and money laundering.
• Payment Processing: Processing deposits and withdrawals quickly and securely.
• Customer Support: Resolving your questions, complaints, and issues.
• Security Monitoring: Detecting suspicious activity and keeping accounts secure.
• Responsible Gaming: Gaming behavior is analyzed to issue warnings or impose limits where necessary.
• Service Improvement: Analyzing usage patterns to improve the overall fc777 experience.
• Marketing Communications: Sending promotional offers and updates with your consent.

5 Who Your Information Is Shared With

FC777 will never Never sold to third parties. However, certain information may be shared in the following limited circumstances:

• Payment Processors: Authorized payment gateways including bKash, Nagad, and Rocket — used solely to process transactions.
• Game Providers: FC777's partner game studios — only the data necessary to deliver gaming services.
• KYC/AML agencies: Authorized verification agencies for identity checks and anti-money laundering compliance.
• Legal authorities: FC777 is required to share information with authorities when mandated by a court order or legal investigation.
• Cloud & Technology Providers: Trusted technology partners who manage FC777's infrastructure — governed by strict confidentiality agreements.

All third-party partners are contractually bound to uphold fc777's privacy standards. They may not use your data for any other purpose without fc777's explicit authorization.

6 Cookies and tracking

FC777 uses cookies and similar technologies to enhance your experience. Cookies are small data files stored in your browser.

• Essential cookies: These are essential for maintaining your login session and ensuring security — they cannot be disabled.
• Functional cookies: Used to remember your preferred language, theme, or settings.
• Analytics Cookies: For analyzing site performance and understanding usage patterns. These collect anonymized data only.
• Session Storage: Gaming data from the current session is temporarily stored and automatically cleared once the session ends.

7 Data Security

FC777 employs industry-leading technologies and practices to keep your information secure:

• SSL encryption: All data transfers are secured with 256-bit SSL/TLS encryption.
• Database Encryption: Stored sensitive data is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): Option to enable 2FA for added account security.
• Firewall & DDoS Protection: Servers are protected against unauthorized access and attacks.
• Regular Security Audits: Regular security audits are conducted by independent third-party experts.
• Restricted Access: Only authorized personnel have access to data on a need-to-know basis.

8 Your Rights

As an FC777 member, you have the following rights over your own information:

• Right to Access: You may request to know what information FC777 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances — however, some data may be retained due to legal obligations.
• Right to Restrict Processing: You may request that the use of your data be restricted to specific purposes.
• Right to Opt Out of Marketing Communications: You can opt out of promotional communications at any time.
• Data Portability: You may request a copy of the information we hold about you.

To exercise any of these rights, please contact FC777's support team. All requests will be responded to within 30 business days of receipt.

9 Data Retention Period

FC777 retains your information only for as long as required:

• Account information: For the duration the account is active and 5 years after closure (legal obligation).
• Transaction Records: A minimum of 5–7 years as required by financial regulations.
• KYC documents: Up to 5 years after account closure.
• Gaming Logs: 2 years for security and dispute resolution purposes.
• Support Contact: 1 year for service improvement purposes.

Once the retention period ends, data is securely and permanently deleted or anonymized.

10 Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact FC777's data protection team:

FC777 reserves the right to update this Privacy Policy from time to time. For significant changes, you will be notified by email or platform notification. The latest version will always be available on this page.

For more information about this Privacy Policy or to exercise your rights, contact us today — FC777's support team is always ready to help.